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Baggage Display Monitors:
Located in the Baggage Claim Hall.
Montego Bay Airport (MBJ) Transportation Lounge
Customer Service Information Counters:
Located in the Ticketing Concourse, Departure Lounge, Ground Transportation Hall and Arrivals Public Area. As soon as you leave the Jamaica customs and upon entering the ground transportation lounge, there are a few information customer service agents ready to help direct you to your chosen services.
Flight Arrival & Departure Information (FIDS)
Located throughout the airport. Currently there is only one terminal at the airport and so departing is quite easy.
Offered by the Jamaica Tourist Board located in the Immigration Hall: (876) 952-2462/3009 and at the Information Desks in the Departure Lounge and Arrivals Lobby: (876) 952-3124/2712.
Located in the Immigration Hall. Phone: (876) 952-2013.During this time of Covid-19, the Health Department has been playing a significant role.
Located in the Arrivals Public Area. After leaving the Jamaica Custom you would make a right turn through the exit door and go left.
‘Red Cap’ Porter Service
Red Cap Porter Services are available at all times to the travelling public at both the Departures and Arrivals for a minimum fee of US$ 1.00 per bag.
Efficient and courteous porters will assist passengers in moving their bags from:
- Departures – from curbside of the terminal building to the airline check-in position;
- Ground Transportation Arrivals Hall to a point at curbside appropriate for obtaining the type of transportation required by the traveler.
Special Needs Assistance.
In expanding and developing the airport, special attention has been given to ensuring the safety, comfort and dignity of passengers with disabilities. For more information on special needs assistance, please contact the individual airlines.
All washrooms offer wheelchair accessible stalls.
Wheelchair assistance is available at the airline counters.
Free of charge for passengers. Carts are available in the Baggage Claim Hall. However, they are not allowed outside and so upon entering the transportation hall, passengers can choose to use the porter service of pull the luggage themselves.
Hotel Hospitality Lounges:
Hotel lounges are located in the Ground Transportation Hall. They provide ground transportation and other services for their guests:
Couples, Halfmoon, Sandals and Hyatt.
Lost & Found
Located at the Security Centre in the Arrivals Public Area. Phone: (876) 684-1739. After leaving the Jamaica customs turn right and go through the exit door and keep right. The lost and found door is a few steps away.
Car Rentals, Taxis, Hotel Shuttles and Intra-Island Airlines are located in the Ground Transportation Arrivals Hall outside the Customs area.
Montego Bay Airport Taxi Rates
Montego Bay Airport (MBJ) parking is available at the following rates:
- J$ 150 for the first hour or portion thereof;
- An additional J$ 150 for the second hour or portion thereof;
- An additional J$ 150 for the third hour or portion thereof;
- J$ 600 for parking in excess of 3 hours and up to a Maximum of 24 hours and an additional J$ 600 for every 24-hour period thereafter or part thereof.