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Frequently Asked Questions.

How do I book a private tour with Best Jamaica Travels?
Click on the reserve now or book now button, complete the reservation form and hit the send button. Someone from the Reservation Department will process the booking request and email you your confirmation voucher and make the necessary follow ups.

How do I pay for the service?
At Best Jamaica Travels, paying for your tour is easy which can be done via Credit Card, PayPal in advance or Cash in Jamaica. We accept major currencies such as USD, Pound Sterling, Canadian Dollar and Euro.

Do I need to Pay in Jamaican Dollars?
Absolutely not. We prefer USD. However, we do accept CAD, Euro and Sterling Pound as well.

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Is it a private transportation service?
All of our transportation services are private.

Do you do Shared Service?
No, only private. Depending on the amount of persons that are in your group, private transportation with us could work out cheaper than most shared services.

How far in advance must I book?
Because our services are private it is best to book at least a day in advance. This way we will make the necessary preparation for your fun day.

Where does your tour start?
We will come and pick you up at your hotel lobby at the precise time of your tour.

What kind of vehicle will we be transported in?
We have a modern fleet of private cars, family size vans, mini vans and buses all of which are clean, spacious and fully air-conditioned. It depends on the size of your group, which will determine the size of the vehicle dispatch to you.

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What is your cancellation policy?
Best Jamaica Travels has the most guest-friendly cancelation policy which is 100% refund if service is canceled two HRS (2) prior service time.

Are there anymore additional costs?
Absolutely not. There are no hidden fees, taxes are credit card processing fees.

Are your prices per vehicle or per person?
It depends, for 1 to 4 passengers we charge per vehicle on private tours,  then rates vary for each additional passenger thereafter.

How long does your trip go for?
What we offer is a private tour and our commitment to your satisfaction does not allow how to constrain you with time limits. However, on a day tour we think that 8 hrs. is reasonable.

Can we drink in the vehicle?
Yes, you certainly may. Passengers are allowed to drink and have a great time. However, at no time should the driver be drinking alcohol or offered by the guests.

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Do you provide child seats on tours?
Yes we certainly do. Please make the request for your free booster and infant seat when booking your tour.

Can we combine tours?
Certainly and this is encouraged by us. Please let us know your interest and we will see if it is logistically possible.

Do you offer tours from the Grand Palladium Jamaica?
The Grand Palladium is not in Montego Bay but rather very close to the township of Lucea. Best Jamaica Travels do offer tours from the Grand Palladium. In fact, it is a nice position for Negril Day Tours, Ocho Rios and the South Side of Jamaica which is home to the Pelican Bar, YS Falls, Appleton Estate Rum Tour and the Black River Safari.

Does Best Jamaica Travels do pickups in Runaway Bay?
Yes, certainly especially to Ocho Rios. We also offer tours from Runaway to Negril as well as the Luminous Lagoon among others.

Do you do tours from Falmouth Hotels such as, Excellence Oyster Bay, Royalton Blue Waters, Royalton White Sands and Ocean Coral Spring?
This is a resounding yes, these hotels are just 1 hour west of Ocho Rios and 30 minutes east of Montego Bay. They are centrally located which help with both logistics and great rates.

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